Customer service and customer experience are hot topics right now in the business world because almost every company now has an online presence. Because of…
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Category: Opinions
How to read labels when shopping gluten-free
It can be hard to follow a gluten-free diet. Not only are food items generally pricier and less tasty, but checking the label on every…
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How I discovered an Amazing Story While Researching Family History and Turned it into a Book
How unknown family ghosts became a springboard for writing books. In 2016, my husband and I began a quest to discover his biological roots. We…
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Do Independent Publicists and Marketing Agencies Really Help Sell Books?
The decision to hire an independent publicist or marketing agency is a tricky one for most authors. What does an independent publicist do? How much…
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7 New Trends in Customer Service
Customer service has been changing quite dramatically in recent times, so if you want to be able to succeed in your chosen field you are…
View More 7 New Trends in Customer Service6 Steps for Getting Ready for College
College! Your newest adventure is just around the corner. While college can be one of the biggest decisions you’ll ever make, there are some steps…
View More 6 Steps for Getting Ready for CollegeThere’s Big Money in Religion — or is there?
WHEN the six-storey building of ‘Televangelist’ Temitope Balogun Joshua (TBJ: born June 12, 1963) in Lagos, Nigeria, collapsed on Sept. 12 and claimed the lives…
View More There’s Big Money in Religion — or is there?The Growth of the Cement Industry in Africa
PLANS by Nigerian industrialist Aliko Dangote to invest in the Mbinga coalmine to use the minerals as energy in the production of cement in his…
View More The Growth of the Cement Industry in AfricaEbola is Still a Significant Drain on African Economies
As the Ebola death toll spirals into the thousands in West Africa, the outbreak could have a spillover effect on the region’s deadliest disease. The…
View More Ebola is Still a Significant Drain on African EconomiesA New Constitution is Serious Business
JUDGING by the look of things, it’s obvious that the Chama cha Maulaji (CcM) is hell-bent to impose its will on Tanzanians. Refer to the…
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